HomeFaq

FAQ

Questions and answers

How do I obtain and manage my PO Box™?

To obtain and manage your PO Box™, simply visit our website, navigate to the ‘Manage Account’ section, and follow the user-friendly instructions to set up or organize your PO Box™ effortlessly

What options exist for late, lost, or no delivery?

In the unfortunate event of a late, lost, or undelivered package, we offer various options to address the situation promptly. Customers can contact our dedicated support team through our website or helpline to initiate a thorough investigation, track the status of their shipment, and explore appropriate resolutions, including potential refunds or re-delivery options. Our commitment is to ensure a reliable and customer-centric shipping experience, and we strive to resolve any issues with the utmost efficiency and satisfaction.

Change of address - the basics

To change your address, log in to your account, navigate to the “Account” section, update your address details, verify the information, and save the changes. Confirm any necessary steps, and consider setting up mail forwarding for a smooth transition if you’re moving.

 

What is priority mail express?

Priority Mail Express is a premium shipping service that guarantees overnight delivery to most U.S. addresses, operating 365 days a year, and offering a money-back guarantee, free tracking, and insurance for added convenience and security.

How do I know my mailpiece was delivered?

To verify the delivery of your mailpiece, enter the provided tracking number on the official website of the postal service or shipping carrier used. Review the tracking information for real-time updates, including confirmation of delivery status, date, and time, as well as recipient details if available. Additionally, check for any email or text notifications regarding the successful delivery of your mailpiece.

How to calculate my package delivery price?

To calculate the delivery price for your package, visit the official website of your chosen shipping carrier, use their shipping rate calculator, input your package’s accurate dimensions and weight, select any additional services needed, and review the estimated shipping cost before completing the shipment.

Shipping

Enter your tracking number and get shipping discount.
Discover more

Locations

Overview of the contact details of our global network.
Find addresses
CONTACT MANAGER

Contact managers for more questions

Michael Smith

IT Consultant
Direct: +15 9780 1365
Mobile: +15 9255 2811

Send message
Simon Bond

Regional Consultant
Direct: +15 9780 1365
Mobile: +15 9255 2811

Send message